Effective Date: January 26, 2025
Diamond Hands Handyman (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website dhhandyman.ca/ or use our handyman services in Montreal, Quebec.
1. Information We Collect
When you interact with our website or services, we may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and mailing address.
- Service Details: Information about your service requests, including property details and service preferences.
- Payment Information: If applicable, billing details and transaction history (handled securely by third-party payment processors).
- Technical Information: IP address, browser type, device information, and website usage statistics (collected through cookies and analytics tools).
2. How We Use Your Information
We collect and use your information to:
- Provide and manage our handyman services.
- Process service requests, appointments, and payments.
- Communicate with you regarding inquiries, quotes, and service updates.
- Improve our website and customer experience.
- Comply with legal obligations and protect against fraud.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Third-party vendors who help us with payments, scheduling, or marketing.
- Legal Authorities: If required by law or to protect our rights, property, or safety.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of electronic transmission or storage is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can modify your browser settings to manage cookie preferences.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Request access to or correction of your personal data.
- Request deletion of your personal information, subject to legal requirements.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at [email protected]
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
📍 Diamond Hands Handyman
📧 [email protected]
📞 438.880.3676
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.